ADT® Authorized Dealer Serving Entire Champaign-Urbana Metro Area
Elderly man greeting neighbor on front porch with door open
August 04, 2025

What Is The ADT Trusted Neighbor Feature?

ADT’s Trusted Neighbor™ feature brings the age-old practice of supplying a neighbor your house key into the digital age. It eliminates the requirement for physical keys or keypad codes and lets you control who can access your Champaign home and for what timeframe. Find out more about how you can implement it with your ADT home security system and Google Nest surveillance. 

How Does ADT Trusted Neighbor Work?

You probably have neighbors you trust to retrieve your mail, exercise your dog, or water your plants when you leave town. Before, you would simply supply them with a key to your home. There’s now a better way. Thanks to ADT's Trusted Neighbor Feature, you won’t have to worry about doors left open or misplaced keys. 

All you need is an ADT security system, a Google Nest doorbell, a compatible smart lock, and the ADT+ app that brings everything together. Here’s how to set it up: 

  1. You grant access to a trusted individual, like a neighbor or relative, with the ADT+ app.
  2. Next, you define permissions. You can provide neighbors with timed access, letting them enter and exit during a designated timeframe, or event-based admittance. For example, if a package shows up, the system can unlock the door to let them bring it in once it verifies them.
  3. Once you’ve programmed access, your Google Nest Doorbell camera utilizes familiar face detection to validate your neighbor when they proceed toward the door.
  4. Your ADT security system will deactivate the alarm and unlock the door when the individual is authenticated as a permitted visitor.
  5. You are sent instant updates as your neighbor enters and exits. The app also offers a complete history. 
  6. When the trusted neighbor departs, your smart door lock secures independently to shield your home.

You can grant access for any individual you want, such as a maintenance worker, dog walker, or a friend who comes over when you’re not there. This tool is also beneficial during urgent situations, especially when you’re not around. To illustrate, if a water sensor goes off, your system can authorize event-driven access so a neighbor can shut off the water supply. Setting permissions is straightforward with the intuitive app. 

Make Your Champaign Home More Secure, Convenient, And Connected

ADT Trusted Neighbor is a perfect example of how ADT makes your Champaign home more versatile and secure while simplifying your daily life. This feature isn’t just for neighbors and relatives, as you’ll appreciate the face recognition and auto-unlock capability when you’re carrying children or deliveries. After you're inside, the door automatically locks behind you.

Design Your ADT Home Security System In Champaign With The Latest Features

Enjoy like ADT Trusted Neighbor and smart surveillance with a modern home security system in Champaign from Secure24 Alarm Systems. A nationally known ADT dealer, we’re excited to provide the latest advancements from the top name in home security. Reach out to (217) 765-0086 today to design your package. Our skilled team can answer your questions about ADT+, Google Nest cameras, and how to make it all work in unison.