An alarm system should safeguard your family. But what actually transpires when your home security alarms go off in Champaign? What are the right steps to take to help make sure you and your loved ones are safe?
Your first priority is not to panic. You should understand that your 24/7 monitoring experts are always standing by to assist. Then proceed with the recommended actions to be prepared for any urgent situation.
Our 24-Hour Specialists Are There For You
A 24-hour monitoring agent is instantly notified when your Champaign home security alarms go off. When a monitoring professional is informed, they will contact you as quickly as possible to figure out what triggered the alarm. Your alarm will activate in various situations, including:
In situations when the alarm was set off by accident—like not remembering that the motion sensors are turned on when you unlock a door— a monitoring specialist will reach out to figure out if you need help. Supply them with your predetermined password, and they'll deactivate the alarm.
In the event there is a legitimate crisis, your monitoring team member will dispatch emergency personnel, including law enforcement, firefighters, and medical professionals, to your home. They also have the ability to act as your proxy when you aren't at home. The monitoring agent will even apprise emergency services on which component was tripped, giving them a forewarning for what could be a hazardous environment. Your monitoring professional will remain on the phone with you to keep you calm and let you know what you should do.
Recommended Steps if Your Alarm Goes Off In Champaign
Waking up in the dead of night to a security warning echoing through your house is incredibly scary—particularly if you don’t know why it’s occurring. The most beneficial thing you should do is stay as calm as possible and follow these steps:
Before anything else, move to a safe place. Gather your family and pets in an expeditious manner and proceed to a secure room at your property or exit as quickly as possible. It's typical to have an urge to want to face the situation on your own, but this is not the best course of action. Alternatively, focus on keeping you and your family members secure and let the professionals handle the problem.
Third, keep in close contact with your monitoring specialists and emergency professionals. You can get patched through, so all parties are talking together. Or, if you’re not able to speak directly to your emergency providers, get notifications by text message. Even if it’s only a false alarm, it's smart to maintain communications to all parties so you will be prepared should an actual problem occur.
Be Prepared For All Security Risks in Champaign with Secure24 Alarm Systems
From burglary attempts to flooding, Secure24 Alarm Systems takes pride in ensuring you and your family are well defended. With around-the-clock monitoring, home automation, and entry-point sensors, your residence will become the secure environment it's supposed to be. Customize your ideal home security plan by submitting the form below or call (217) 765-0086 to get started.